WIMS SUPPORT TARIFF

Are you still a WIMS’ user?  Are you satisfied with the support you are receiving? Our pedigree in WIMS’s support is second to none. Having been an HFC Approved Service Provider from the ASP system’s inception to its abolition, Mindworks can provide you with first rate WIMS support.

“As one of the largest NHS trusts in the UK it is essential that we have a reliable system to manage our estates department which employs over 60 craftsmen.  Since 1997 we have been able to rely on Mindworks to keep our estates management package running at optimum levels. In 2006 Mindworks informed us that they were developing a new Windows and Web based estates management package called Seeker and asked if we would beta test it for them.  We were able to run it in conjunction with WIMS on the same database at the same time. Due to the many advantages that Seeker offered over WIMS we were able to stop using WIMS for all of our essential operations in next to no time. Seeker is now a finished product and despite the many challenges that we had to face in migrating to a new system we knew that Mindworks were always there to ensure that the few problems we did face were rectified quickly and efficiently.”    

                Peter Jadunath, Imperial College Healthcare NHS Trust

 
Full Support Package
Telephone Support Package

 

Knowledgeable staff

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Site Visit

Annual

System health checks

Monthly

Onsite support

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(expenses only)

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(£750 per day plus expenses)

 

Remote desktop support

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(no charge)

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(£100 per hour)

Telephone support

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Telephone response

Guaranteed within 4 hours

Guaranteed within 4 hours

Email support

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Email response

Guaranteed within 4 hours

Guaranteed within 4 hours

Fix tracking

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Seeker Software

Job seeker web-based or client server

 

 

 

 

Packages Price (excl. VAT)

£3,000 per annum  - 8 user
£5,000 per annum -  16 user

£1,000 per annum

 

 

 

  We also provide bespoke mobile applications - contact us
  Bespoke Programming
  Asset Tracking

 

 
 

   
 
Mindworks Ltd | Melton Court | Gibson Lane, Melton, North Ferriby, HU14 3HH
Phone: (01482) 638482
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